šŸ‘‹šŸ¾ Hi, I’m Nicole.

I'm a writer with over 10 years of experience crafting effective, accessible products, services, and experiences. Drawing from my skills as a writer, designer, and strategist, I bring a multifaceted approach to problem-solving. My career spans technology, energy, travel, and the public sector. Currently, as a UX Writing Lead on Airbnb's payments team, I help hosts better understand how to send and receive money.

My focus areas include:

šŸ‘‰šŸ½ Content Design & UX Writing

šŸ‘‰šŸ½ Accessible product design

šŸ‘‰šŸ½ Product Strategy

My passions include:

šŸ‘‰šŸ½ User Research

šŸ‘‰šŸ½ Diversity and inclusion

šŸ‘‰šŸ½ Mentorship


Want to learn more about my experience?

Connect with me on LinkedIn

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